Where will you be shipping from?
Our fulfilment centres are located in US (LA), UK (England) and Australia (Brisbane)
Depending on stock availability, we will ship your order from the most suitable centre.
What shipping options do you have?
Standard shipping from the UK is via Royal Mail
Standard shipping from Australia is via Australia Post
Standard shipping from US is via First Class USPS with tracking in limited countries.
How long does domestic shipping take?
We send out orders with 1~3 working days, standard domestic shipping usually takes between 1~5 working days depending on your location.
How long does international shipping take?
Although we send out your orders within 1-3 working days, standard shipping can take between 5 - 10 working days depending on your location and any possible transit delays at your local customs office.
Do you ship to UAE (United Arab Emirates)?
Please note that shipping To UAE (United Arab Emirates) could take up to a month and a P.O. Box is required to ship your order
How much does shipping cost?
Shipping cost is calculated according to weight and the number of items. You can save on shipping by ordering multiple items together. You will be able to see your total shipping cost at checkout
Will there be any customs fees?
Our shipping will cover shipping to most countries, however in certain countries, you may be responsible for customs fees and tariffs. Please contact your local customs office for more information
What does pre-order / back-order mean?
Pre-order /back-order means that we are currently low on or have no stock of an item, your order will be shipped as soon as the item becomes available.