Frequently Asked Questions
Please read our FAQ before sending us a message.
Our products work best on smooth surfaces. This includes:
- Tile (Has to be smooth. Won’t work over grout.)
- Smooth ceramic
- Dry erase boards
Make sure you clean the surface before putting up the product.
Wash the target surface and let it completely dry. After the surface has dried peel off the film on the back of the product and place. Ensure you thumb out all air bubbles. Let it sit for 24 hours to fully grip.
Occasionally one of the corners will start to lose its grip. There are a couple things you can do to fix this issue:
- Remove the product from the wall and wash the back with water or rubbing alcohol. Allow to fully dry and then re-apply to the surface.
- Wash the entire product in the dish washer.